How we work

A property purchase in Spain is a series of decisions in a set order. Here is the order, what we do at each step and where the line runs for what an agent should do.

1. The first conversation

We start with a conversation, in English or Swedish, where we listen more than we talk. What is the property for — living permanently, wintering, a base for the family, letting? What budget have you counted on, and does it include the costs on top of the price? When do you want to be here?

This is also where we speak up if something does not add up. If your budget does not stretch to what you describe, it is better you hear it now than after three trips here.

2. Preparations before we search

Three things should be under way before we look at a single property. Otherwise you lose it to someone who is ready.

  • NIE number — required for everything, and you do not control the processing time.
  • A Spanish bank account, with documentation of where the money comes from.
  • A lawyer. An independent lawyer who works only for you. We can suggest English-speaking ones, but the choice is yours.

If you need a mortgage we make sure you get an agreement in principle from the bank before we go further. Searching without knowing what the bank says is searching blind.

3. Searching the whole market

We search with other agents, developers and private sellers — not just among properties we ourselves are instructed on. Most of what is for sale on the coast is with someone else, and an agent who only shows their own portfolio shows you a fraction.

We filter hard before you see anything. The wrong area for your purpose, a community in poor financial health, an extension that is not in the registry — we sort that out without you having to spend a trip on it. You get fewer properties, but they fit.

4. Viewing

In person if you are here, by video if you are still at home. We also show what is not in the listing: what the street sounds like in the evening, how far it is to walk to the shop, what the stairwell looks like, what the neighbours say. A property you like we go back to a second time, preferably at a different time of day.

5. Checks before an offer

This is the step that decides the deal. Before you make an offer we want to know:

  • who owns the property and which loans and debts encumber it,
  • that what has been built was built legally and is registered,
  • what the community’s finances look like, which works have been approved and whether the seller is behind with fees,
  • that municipal charges are paid and that an energy certificate exists.

Your lawyer does the formal review. Our role is to make sure it gets done before you commit, not after — and that no contract is signed before the answers are in.

6. Offer and negotiation

We negotiate on your behalf and tell you what we think of the price, with what we base it on: what similar properties in the same area have actually sold for, how long the property has been on the market, what condition it is in. Sometimes the advice is to pay the asking price. Sometimes the advice is to move on.

7. Reservation and arras

Once the offer is accepted, a reservation agreement normally follows and then the deposit contract, arras. Both are binding, and arras in a way that differs from agreements at home. We go through every line with you, and your lawyer reads the contract before you sign. Always — even when the other side says it is standard. The whole sequence is described in our guide to the buying process.

8. Notary and completion

The purchase is completed at the notary, where the deed is signed and payment is made. We are there, and we make sure you understand what is read out. If you are not present, your lawyer can sign with power of attorney. After the notary the purchase is registered at the land registry, and only then is the property formally yours.

9. After the keys

This is where most agents stop. We help you transfer electricity, water and community fees into your name, notify the town hall of the change of owner and set up what recurs every year — the IBI property tax and, if you remain resident abroad, the Modelo 210 return. You get a list of what needs doing and when, and you can get in touch when something comes up.

What we do not do

Knowing where the agent’s role ends is part of doing the job properly.

We do not give legal or tax advice. We are estate agents. Questions of contract interpretation, inheritance, tax residency and company structures belong with a lawyer or gestoría, and we say when a question should go there instead of guessing.

We do not show properties with known problems and hope you will not notice. If a property has legal, technical or financial defects you hear it from us, even if it means the deal does not happen.

We do not promise that a property is a good investment. Nobody knows what the market will do in five years, and anyone who claims to is selling something.

We do not chase. If you send a search brief we get in touch when we have found something that fits, not every week to keep you warm.

What we expect of you

Honesty about budget and timeline. We can only search properly if we know what applies. If the loan is not settled, or a home at home must be sold first, we want to know from the start.

That the preparations get done. NIE, bank account and lawyer take time, and we cannot hurry the authorities for you. Whoever waits loses properties.

That you read before you sign. We explain everything, but the decision is yours and you should understand it.

Word. If you have found something elsewhere, or changed your mind, say so. We do not take it personally, and we stop searching.

What we are paid, and by whom

In Spain the seller pays the agent’s fee. That means our help costs you as a buyer nothing, and that you commit to nothing by getting in touch.

It also means something you should be aware of: an agent who only shows their own properties is paid only when you buy one of them. That is why we search the whole market and say so openly.

Let us search for you

Tell us what you are looking for and we will search the whole market and come back when we find something that fits. Free, no obligation.

Send a search brief
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